Situation:

Project Manager, Treasury System Vendor endeavouring to extend a Back Office System.

Critical Business Issues:

• Unable to find required skills through normal channels.
• Increased risk of project failure due to critical skill shortages.
• Tight delivery times meant that there was little time for micro-managing contractors.
• Needed to significantly extend and update in-house skills.

Reasons:

• Internal resources were tied up elsewhere.
• Contractors have hidden overheads.
• Contractors do not share their knowledge (which is their asset).

Capabilities Needed:

Proactive consultants with IT Finance capability, especially Java and OO, with knowledge transfer skills.

Code Red Provided:

A managed team of consultants who were experts in Java and OO, and who proactively provided a knowledge transfer service.

Results:

The project was delivered in phases on time, on budget and as specified. The internal technical staff are now Java and OO-proficient without costly and time-consuming training courses.

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